PLEASE double-check that you added the correct cartridges to your cart for your specific device.*
Do you have the Original, MD2, or the Hydra?
*IMPORTANT: We do not take any returns after 30 days from the purchase date.
Refunds are NOT given for open packages with missing cartridges, items not in original packaging, or any supplies that have been used. Please see the TERMS & CONDITIONS under “Items That are Not Returnable” for more information.
Thank You Kindly for Your Understanding.
Don’t forget the COUPON CODE – If you have one for the Monthly Specials
Please check your spam/junk email folder for the email receipt and tracking information (if not in your inbox).
Contact Us – We’re here to help. Whether you have questions about our microneedling pens, training courses, or our skincare products from MD Skin Solutions — our knowledgeable team is ready to support you. We’re committed to providing licensed professionals with high-quality tools, expert guidance, and exceptional customer service. Reach out using the form below, give us a call, or email us directly — we’re happy to assist you every step of the way.
